For India the 90's brought better economic tidings. The software market grew explosively and the need for programmers was insatiable. Globalisation and outsourcing were the magic words and India delivered. The Indians of the well-educated Brahmin, or priest-caste were the ones who took advance. The younger generation put the sutra's aside and devoted their studies to Java, C++ and other computer languages. This photo-documentary follows programmer Mohan, the young startup-company Qsupport and sheds a light on the changes brought forth in India by the software-revolution.Wim Klerkx, 2001-2002.

For India the 90's brought better economic tidings. The software market grew explosively and the need for programmers was insatiable. Globalisation and outsourcing were the magic words and India delivered. The Indians of the well-educated Brahmin, or priest-caste were the ones who took advance. The younger generation put the sutra's aside and devoted their studies to Java, C++ and other computer languages. This photo-documentary follows programmer Mohan, the young startup-company Qsupport and sheds a light on the changes brought forth in India by the software-revolution.
Wim Klerkx, 2001-2002.

Software programmer Mohan Anantha Narayanan (right) and his colleagues discuss the work progress in their office at the software company Infosys in Bangalore. They are working on the corporate internet-site of the company Franklin Templeton in California, one of the few hundred American companies that outsource programming work to Infosys.

Software programmer Mohan Anantha Narayanan (right) and his colleagues discuss the work progress in their office at the software company Infosys in Bangalore. They are working on the corporate internet-site of the company Franklin Templeton in California, one of the few hundred American companies that outsource programming work to Infosys.

Infosys is a well reputed and one of the largest software companies in India. Its main campus, 15km Southeast of Bangalore, is built after the example of big American software campuses and is in a continuous state of further development. For years, Infosys is leading the list of most wanted employers in India. With an infrastructure that is up to American standards and share-arrangements for employees, Infosys tries to attract and hold on to the best IT-talents in India.

Infosys is a well reputed and one of the largest software companies in India. Its main campus, 15km Southeast of Bangalore, is built after the example of big American software campuses and is in a continuous state of further development. For years, Infosys is leading the list of most wanted employers in India. With an infrastructure that is up to American standards and share-arrangements for employees, Infosys tries to attract and hold on to the best IT-talents in India.

Mohan with his nephew, his father and two friends at his parents’ home in Chalakudy, Kerala. Mohan shares an appartment with colleagues in Bangalore. Every month he visits his parents and friends in his native village, 12 hours by bus from Bangalore. Mohan and his family are Hindus of the Brahmin (priest) caste. A visible token of his caste is the thin thread hanging from his left shoulder which all Brahmin boys get during a ceremony when they are about seven years old. Men of the Brahmin caste wear this thread underneath their clothing throughout their lives.

Mohan with his nephew, his father and two friends at his parents’ home in Chalakudy, Kerala. Mohan shares an appartment with colleagues in Bangalore. Every month he visits his parents and friends in his native village, 12 hours by bus from Bangalore. Mohan and his family are Hindus of the Brahmin (priest) caste. A visible token of his caste is the thin thread hanging from his left shoulder which all Brahmin boys get during a ceremony when they are about seven years old. Men of the Brahmin caste wear this thread underneath their clothing throughout their lives.

In his native village Chalakudy, Mohan waits with his parents and nephew for a bus to take the 12-hour trip back to Bangalore.

In his native village Chalakudy, Mohan waits with his parents and nephew for a bus to take the 12-hour trip back to Bangalore.

Every morning, Mohan walks to the Franklin Templeton office where he is implementing website. The branch of Franklin Templeton at the freeway junction in San Mateo, California has outsourced the production of the corporate Internet site to Infosys in Bangalore. During his month-long stay in California, Mohan and some Indian colleagues stay at an apartment across the freeway.

Every morning, Mohan walks to the Franklin Templeton office where he is implementing website. The branch of Franklin Templeton at the freeway junction in San Mateo, California has outsourced the production of the corporate Internet site to Infosys in Bangalore. During his month-long stay in California, Mohan and some Indian colleagues stay at an apartment across the freeway.

Technician Raghu from the company NIIT, installs a computer in a classroom of secondary government school ‘Anjoor’ in the village Ramanagaram, 60km from Bangalore. Fitting out 1000 secondary schools with computer classrooms is part of the ‘Mahiti Sindhu’ project, with which the state of Karnataka aims at familiarising several hundred thousand teenage students with computers. NIIT, India’s largest and well-reputed training institute for IT-specialists, was contracted to deliver the hardware for this project and to train more than 700 computer teachers.

Technician Raghu from the company NIIT, installs a computer in a classroom of secondary government school ‘Anjoor’ in the village Ramanagaram, 60km from Bangalore. Fitting out 1000 secondary schools with computer classrooms is part of the ‘Mahiti Sindhu’ project, with which the state of Karnataka aims at familiarising several hundred thousand teenage students with computers. NIIT, India’s largest and well-reputed training institute for IT-specialists, was contracted to deliver the hardware for this project and to train more than 700 computer teachers.

Students of group 11 and 12 get computer education in the computer classroom of secondary government school ‘Anjoor’ in the village Ramanagaram, 60km from Bangalore. The computer classroom was equipped in March 2001, as part of the ‘Mahiti Sindhu’ project, with which the state of Karnataka Fitted out 1000 secondary schools with computer classrooms. The aim is to familiarize several hundred thousand teenage students with computers.

Students of group 11 and 12 get computer education in the computer classroom of secondary government school ‘Anjoor’ in the village Ramanagaram, 60km from Bangalore. The computer classroom was equipped in March 2001, as part of the ‘Mahiti Sindhu’ project, with which the state of Karnataka Fitted out 1000 secondary schools with computer classrooms. The aim is to familiarize several hundred thousand teenage students with computers.

In the corridors of a NIIT computer college in Malleswaram district in Bangalore, machine-room operator K.S.Rajesh has a word with students waiting for a place in the practice room. NIIT was founded in 1981 and has grown along with the Indian IT-revolution to become the largest and well-reputed software-training institute in India, with colleges throughout the country. Though in the early years the students were mainly men, nowadays the ratio of male and female students at the Malleswaram College is almost equal. The tuition fee is approximately 500 Euro's per year.

In the corridors of a NIIT computer college in Malleswaram district in Bangalore, machine-room operator K.S.Rajesh has a word with students waiting for a place in the practice room. NIIT was founded in 1981 and has grown along with the Indian IT-revolution to become the largest and well-reputed software-training institute in India, with colleges throughout the country. Though in the early years the students were mainly men, nowadays the ratio of male and female students at the Malleswaram College is almost equal. The tuition fee is approximately 500 Euro's per year.

Vice president V.Shashikant of the ‘United Brewery’ group shows a model of the planned software-park ‘UB city’, designed by the American architect John Portman. The UB-group is one of the biggest industrial powers in India. The UB-brewery in the centre of Bangalore is where India’s renowned ‘Kingfisher’ beer is produced. It will be demolished to make place for the software-park.

Vice president V.Shashikant of the ‘United Brewery’ group shows a model of the planned software-park ‘UB city’, designed by the American architect John Portman. The UB-group is one of the biggest industrial powers in India. The UB-brewery in the centre of Bangalore is where India’s renowned ‘Kingfisher’ beer is produced. It will be demolished to make place for the software-park.

3000 construction workers are building the ‘HITEC City’ software-park in Hyderabad. With the example of IT successes in Bangalore, other Indian cities are trying to create infrastructure that will attract Indian and foreign investors to start up IT companies there. Until 2001, Hyderabad tried to promote itself as the city where the Indian IT-revolution would be able to complete itself. After the global economic slowdown, and the subsequent fall of many Internet companies, Hyderabad has dropped the IT-aspirations and changed to a policy aimed at hosting the Indian Biotech-revolution, using the same infrastructure.

3000 construction workers are building the ‘HITEC City’ software-park in Hyderabad. With the example of IT successes in Bangalore, other Indian cities are trying to create infrastructure that will attract Indian and foreign investors to start up IT companies there. Until 2001, Hyderabad tried to promote itself as the city where the Indian IT-revolution would be able to complete itself. After the global economic slowdown, and the subsequent fall of many Internet companies, Hyderabad has dropped the IT-aspirations and changed to a policy aimed at hosting the Indian Biotech-revolution, using the same infrastructure.

Chief minister S.M.Krishna of the state Karanataka leaves the ITPL International Tech Park after he has inaugurated a new company. Politically, Krishna is the main force behind the IT developments in Karnataka. He can be found daily attending ceremonies held at IT companies, declaring new IT policies or at conferences on technology and society. The fenced and guarded ITPL Park is 18km from Bangalore. Companies can rent office space where electricity, water, data-communication and security are guaranteed. Employees can rent an apartment on site and make use of the shopping mall in the basement of the office-buildings.

Chief minister S.M.Krishna of the state Karanataka leaves the ITPL International Tech Park after he has inaugurated a new company. Politically, Krishna is the main force behind the IT developments in Karnataka. He can be found daily attending ceremonies held at IT companies, declaring new IT policies or at conferences on technology and society. The fenced and guarded ITPL Park is 18km from Bangalore. Companies can rent office space where electricity, water, data-communication and security are guaranteed. Employees can rent an apartment on site and make use of the shopping mall in the basement of the office-buildings.

After a meeting in which the quarterly results were announced, employees of the start-up company Qsupport in Bangalore gather outside the company’s head office. It is located in a villa in a residential area on the outskirts of Bangalore, and was occupied in December 2000. Since 7 young programmers founded Qsupport in November 1999 it grew rapidly into a company with more than 120 employees in February 2001.

After a meeting in which the quarterly results were announced, employees of the start-up company Qsupport in Bangalore gather outside the company’s head office. It is located in a villa in a residential area on the outskirts of Bangalore, and was occupied in December 2000. Since 7 young programmers founded Qsupport in November 1999 it grew rapidly into a company with more than 120 employees in February 2001.

Around lunchtime at Qsupport. The more than 120 employees are all computer-specialists, less than 30 years old, who work 10 to 15 hours a day. The company offers 24 hours a day online support to professional computer users at companies in the US, among which Compaq. Regularly and around the clock, a caterer delivers vegetarian south-Indian meals and snacks, as to ensure that work can go on.

Around lunchtime at Qsupport. The more than 120 employees are all computer-specialists, less than 30 years old, who work 10 to 15 hours a day. The company offers 24 hours a day online support to professional computer users at companies in the US, among which Compaq. Regularly and around the clock, a caterer delivers vegetarian south-Indian meals and snacks, as to ensure that work can go on.

Instructor Aparna explains the rules of baseball to employees of Qsupport during a course of ‘Americanism’ at the ‘Call Center College’ in Bangalore. The course is part of a three-week training that prepares new employees for contact with American clients.

Instructor Aparna explains the rules of baseball to employees of Qsupport during a course of ‘Americanism’ at the ‘Call Center College’ in Bangalore. The course is part of a three-week training that prepares new employees for contact with American clients.

Qsupport employees Kiran (left) and Praveen help their colleague Siva (sitting) out with a client’s request for help. In front of numerous computer-screens, employees of Qsupport are e-mailing and chatting with clients in the US who have requested help for solving computer- or network-problems.

Qsupport employees Kiran (left) and Praveen help their colleague Siva (sitting) out with a client’s request for help. In front of numerous computer-screens, employees of Qsupport are e-mailing and chatting with clients in the US who have requested help for solving computer- or network-problems.

Kaverrama clears the dishes after a sunday lunch on the roof terrace at Qsupport. Employees played a cricket match in the morning, and are about to start their working day. Computer specialists (Sitting, left to right:) N.S.Balasubramanya, Jamey Nair, Ram and Sunil are of the Brahmin (priest) caste, like the majority of IT personnel in India. Cleaning or security tasks are usually done by people of other castes.

Kaverrama clears the dishes after a sunday lunch on the roof terrace at Qsupport. Employees played a cricket match in the morning, and are about to start their working day. Computer specialists (Sitting, left to right:) N.S.Balasubramanya, Jamey Nair, Ram and Sunil are of the Brahmin (priest) caste, like the majority of IT personnel in India. Cleaning or security tasks are usually done by people of other castes.

Ram and his father at home in a suburb of Bangalore. Ram’s father is a retired headmaster and, as is usual for elderly men of the Brahmin caste, occupies himself with studies, Hindu rituals and pilgrimages to holy places throughout India. Ram works shifts of 10 to 15 hours a day at the company Qsupport. Furthermore, he is not home very often due to sports matches, courses or travelling.

Ram and his father at home in a suburb of Bangalore. Ram’s father is a retired headmaster and, as is usual for elderly men of the Brahmin caste, occupies himself with studies, Hindu rituals and pilgrimages to holy places throughout India. Ram works shifts of 10 to 15 hours a day at the company Qsupport. Furthermore, he is not home very often due to sports matches, courses or travelling.

When their boss at the Qsupport branch in Iselin, New Jersey gave them off the Saturday afternoon, Ramkumar Subramanyam (Ram)(right) and Somashekar Muralishankar (Som) have taken a train to close by Manhattan to go shopping.

When their boss at the Qsupport branch in Iselin, New Jersey gave them off the Saturday afternoon, Ramkumar Subramanyam (Ram)(right) and Somashekar Muralishankar (Som) have taken a train to close by Manhattan to go shopping.

Employees of Qsupport in the new Qsupport branch in Iselin, New Jersey. While locally hired computer-specialists are helping clients over the telephone-line, Brian (behind) is being trained on the procedures on his first working day by Bhavesh and Ram. Communication-problems caused by the language- and culturebarrier have prompted Qsupport to open a branch in the US. Here, locally hired computerspecialists are employed for clients who are willing to pay more for this service.

Employees of Qsupport in the new Qsupport branch in Iselin, New Jersey. While locally hired computer-specialists are helping clients over the telephone-line, Brian (behind) is being trained on the procedures on his first working day by Bhavesh and Ram. Communication-problems caused by the language- and culturebarrier have prompted Qsupport to open a branch in the US. Here, locally hired computerspecialists are employed for clients who are willing to pay more for this service.

CEO and co-founder Saumil Majmudar from Qsupport is on the phone with clients in his office in the new branch of the company in the US. It is located in a former residential house less than an hour away from New York City, in Iselin, New Jersey.

CEO and co-founder Saumil Majmudar from Qsupport is on the phone with clients in his office in the new branch of the company in the US. It is located in a former residential house less than an hour away from New York City, in Iselin, New Jersey.

In the new branch of Qsupport in the US, Ram and Som are checking headsets to be used by new employees. From this new branch, Qsupport wants to start offering telephone-support for professional computer users in the US who prefer to communicate with locally hired employees.

In the new branch of Qsupport in the US, Ram and Som are checking headsets to be used by new employees. From this new branch, Qsupport wants to start offering telephone-support for professional computer users in the US who prefer to communicate with locally hired employees.

After a Saturday afternoon of shopping in Manhattan, Ram and Som take a rest in Central Park. During their stay of several months in the US, they not only work, but practically live in the branch of Qsupport in Iselin, New Jersey. To avoid tensions, they get more time off than is usual back at headquarters in Bangalore.

After a Saturday afternoon of shopping in Manhattan, Ram and Som take a rest in Central Park. During their stay of several months in the US, they not only work, but practically live in the branch of Qsupport in Iselin, New Jersey. To avoid tensions, they get more time off than is usual back at headquarters in Bangalore.